1. Overview - Welcome to Duality
Duality is a company that provides the following services: a) subscription; b) digital advertising (ads); c) rental of pre-configured servers; d) availability of servers for training teams, between teams and players; and e) creation of a Duality profile for interaction in the eSports scenario that can meet different objectives of our users (eg profile disclosure; search for a team; search for players for their team; interaction between players / teams, among others).
3. Infractions and penalties
By accepting this term you agree to:
- not to evade, remove, change, disable, degrade or tamper with any of Duality's content protections;
- not to use any robot, spider, scraper or any other automated way to access any Duality service;
- not to insert any code or product, manipulate the content of the Duality service in any way or use methods of data mining, data collection or data extraction;
- not using any unauthorized third party programs, including, but not limited to, "mods", "hacks", "cheats", "scripts", "bots", "trainers" and programs that can alter player performance;
- not to present toxic behaviors (examples and details in the item below);
YOU SHOULD BE AWARE THAT IF DUALITY DETECTS ANY OF THE ABOVE PRACTICES, IT MAY UNILATERALLY BAN AND BLOCK THE USER ACCOUNT, WITHOUT THE RIGHT TO ANY INDEMNITY TO THE ACCOUNT HOLDER.
4. Toxicity tolerance
We have ZERO tolerance for toxicity. We believe that a healthy environment is part of building a stronger community and if you don't think so, we ask that you do not use our services. By accepting this term you are committed to what we believe: "ZERO tolerance for toxic behaviors".
Toxic behaviors will be punished when identified. Depending on the level of infraction, we can use educational punitive measures and even in cases that we believe necessary to definitively punish by banning a user forever. The fact that we have zero tolerance does not mean that we will ban players for all types of behavior for eternity, but that we will punish everyone who exhibits such behavior.
The toxic behavior verified by Duality will be evaluated by our team and we will take into consideration factors such as:
- severity of the behavior;
- behavior status;
- among others.
Our decision will always be sovereign and we will not go back once the decision is made.
Some examples of toxic and punishable behaviors:
- Use of cheat or any other third party program that alters players' performance;
- Unsuitable behaviors related to: i) establishing pejorative adjectives; ii) sexist attitudes; iii) homophobic attitudes; iv) racist attitudes; v) harassment; vi) hate speech; vii) aggressive communication that aims to attack, offend or abandon emotionally.
Some examples of punishment:
- Permanent ban (without access to any Duality service);
- Temporary ban (days or hours without access to any Duality service);
- Specific ban (without access to specific Duality services);
The assessment of toxic behavior is something that in some cases can be subjective and cause differences of opinion. By agreeing to our term you accept that Duality's decisions must be executed, and if you fail to agree at some point, we ask that you notify us so that we can evolve together. If you are offended by any of our decisions, we suggest that you ask support